main_female_yellowumbrella_510x342A Rainmaker is not just isolated to the legal profession but whenever a person is referred to as a Rainmaker they are considered to be someone who brings value to their company, town, city, or wherever they find themselves.

What do you think of when you hear the term Rainmaker?  Does this word immediately conjure up an image of an ambulance chasing attorney who goes to great lengths to obtain a new client?  Reeling in a fish is only the first step in the client retention process the other steps must incorporate other members of the legal team that more often than not will include more than the attorney who obtained the client.  The question of should a paralegal be a Rainmaker touches on the next step in the client relations process.  Who fries the fish once it is reeled in?  This will not always be the person who reeled the fish in, but may either be another attorney or a team of individuals that comprises one or more paralegals.

Obtaining a client is one thing but keeping that client is another.  Ensuring that a client is satisfied is an entirely different issue that requires more than the finesse and charm of one person.  This is where a paralegal’s role becomes instrumental and valuable.  In addition to the paralegal playing an integral role in client retention they can also serve as a barrier against malpractice suits and sanctions from the bar.  A paralegal that is adequately trained understands that attorneys have an ethical obligation to their clients that encompasses their duty to provide a certain level of communication.  Although, it may not seem operationally feasible to communicate with clients during the different phases and steps of a case it is a requirement.  This duty can easily be delegated to a properly trained paralegal.  So whether or not a paralegal should be a Rainmaker points to the question of how important is client relations, and does your definition of Rainmaking incorporate client retention.

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